Address: 20 Pomme D’or Farm Estate,
West Hill, St Helier, Jersey, JE2 3HD
James Baker
Email:-
IT Sales & Marketing Specialist – 13+ Years’ Experience
Tel: -
Professional Profile
Highly motivated, innovative and an accomplished IT security and marketing professional armed with
entrepreneurial flair, an outstanding track record of commercial achievements and unique skillset. Recognised
for unquestionable talent to use digital innovations, data and information, and creative thinking to successfully
create and exploit commercial opportunities, yielding profitable gains and brand presence. Exemplifies
leadership and communication skills enabling to work with diverse group of people towards collective
successful performance and results.
Key Skills
(1)
Key Skill
Communication & Interpersonal
Skills
(2)
Teamwork & Leadership
(3)
Strategic Thinking & Planning
(4)
Industry Knowledge
(5)
Analytical & Problem-Solving Skills
Description
Possesses exceptional communication skills (written and
verbal), negotiation, persuasion and relationship management
capabilities complemented by outstanding ability to
understand clients’ needs and requirements.
Recognised as natural leader, capable of effectively leading,
motivating and developing teams to consistently deliver
excellent performance, with particular focus on client
satisfaction.
Outstanding ability to think with strategic purpose and define a
vision, and subsequently clearly define strategic and
operational objectives and develop strategic plans and
programmes enabling achievement of the set goals.
Possesses comprehensive understanding and knowledge of IT
security solutions market, and enjoys extensive worldwide
contacts with technology developers, vendors, distributors,
resellers and end users.
Demonstrates solid ability to address and tackle a wide array of
issues in a logical and rational way, using creativity, innovation
and judgement to find the perfect solution.
Computer Skills
Microsoft Office Suite
Sage Business Cloud
Bitrix 24 CRM
Zoom & Click Meeting
Wordpress & Bitrix Sites
Mac OSX Graphic
Google Analytics
cPanel & WHM
SagePay
YMLP
MailChimp
Instant Messengers
Skype
Data Backup Software (various)
Windows & Mac OSX
Professional Experience
2013 - Present
•
•
•
Head of Operations & Owner
Secusol Security
Solutions
Contracted as exclusive master distributor for Swedish Tech firm, C-TWO Products AB to manage
security solutions product range, both software and hardware globally, including all sales, marketing,
technical support and product development.
Responsible for managing a team of 7 sales, marketing and graphic design contractors located across
Eastern and Western Europe.
Launched Secusol master distribution network in Kiev, Ukraine and in discussions to open-up
branches in Prague and Lisbon under a royalty licence scheme paid as a percentage of invoice value.
•
•
•
Contracted as exclusive master distributor for Swedish Tech firm, Seclave AB to manage all sales,
marketing and partnerships across the EMEA territory.
Contracted to act as a virtual subsidiary for 3825 Technology focusing on brand awareness and
deployment of a range of data protection solutions across the EMEA territory based on a monthly
service contract.
Contracted to open and manage Texas-based Encryptics LLC data leakage prevention software as a
service EMEA subsidiary on a monthly service contract.
2010 - 2012
Owner
Pole-Island Direct
• Founder of travel agency providing direct flight solutions between Channel Islands and Eastern Europe,
created and developed concept into operating entity in the course of six months.
• Launched first-ever direct flight routes to several destinations across Poland, operating on average
70% capacity and transported over 700 passengers, in partnership with the largest Channel Islands
Tour Operator.
• Achieved consistently high customer satisfaction rates across a range of indicators - customer service,
comfort and scheduling.
2006 - 2013
Business Development Manager
Softek Limited, UK & Channel Islands
• Responsible for leading a team of account managers and telesales executives and managing high
worth development accounts portfolio.
• Providing excellent customer care and delivering IT security solutions according to their unique needs
and requirements, in line with laws and regulations applicable to their operating market.
• Accountable for liaison with numerous vendors, enabling to supply leading security-based solutions to
wide ranging commercial clients across UK and Ireland.
• Re-structured sales division and introduced Telesales on Demand, ensuring increased profitability and
improved customer service.
• Led negotiations with UK National Health Service securing two major contracts worth over £7m,
supplying SafeStick managed secure USB devices.
• Introduced leading IT security solutions into UK market - SafeStick, Deepnet Security, CoSoSys and
other brands. As well as working with a number of well-established IT security vendors.
Previous Employment
1995 - 2005
Various hospitality roles
Venues across Jersey and Western Europe
Education and Professional Development-
Advanced L5 Diploma in Cybersecurity (in progress)
Diploma in IT Security (Malware)
TM252 Theories of Personal Safety & Self Protection
TM250 Law & Legislation
TM250 Management of Confrontation
Body Language Diploma
Level 3 CPD Award in Body Language
Sales Diploma
BLAST Deception Detection Expert
Written Statement Analysis
-
Level 3 CPD Award in NLP Practice
Level 4 CPD Award in Advanced CBT
Level 3 CPD Award in Communication Skills
References
Available upon request
Brentwood College
CourseGate
BSDGB
BSDGB
BSDGB
Centre of Excellence
Oplex Careers
IVCAS
Whetstone Security
Association of Certified Fraud
Examiners
Oplex Careers
Oplex Careers
Oplex Careers
