James Apaan

James E. Apaan Unit 9 JC-247 KM.5, Brgy Pico, La Trinidad, Benguet 2601 Philippines-- _____________________________________________________________________________  Position Desired: Customer Service Support / general Virtual Assistant  Qualifications: Demonstrates excellent communication skill both oral and written Proven ability to develop rapport with other people Dedicated, resourceful and innovative person Goal-oriented person With pleasing personality  Education: University of the Cordilleras   Governor Pack Rd. , Baguio City , 2600                                          Bachelor of Science in Financial Management and Accounting, May 2009                                               Work Experiences: ABC360 Cooyeesan Hotel Plaza, Naguillan Rd; Baguio City English Teacher June 2015-June 2016 SITEL PEZA Loakan Rd., Baguio City Online Retail Associate – Macy’s and Bloomingdales September 2014 – March 2015 Pines International Academy Cooyeesan Hotel Plaza, Naguillan Rd; Baguio City ESL Teacher June 2014-August 2014 Convergys – Baguio Baguio Techno Hub, Camp John Hay, Baguio City Customer Service Associate – Directv and AT&T May 2013 – December 2013 Aegis Peoplesupport – Makati Ground Floor, Peoplesupport Service Center, Paseo de Roxas, Makati City Verifications Researcher / Customer Service Representative – T-Mobile February 2010 – May 2013 Affiliations: The Ripple -Assistant editor-in-chief -June 2004 – March 2005 -Participated in newspaper activities (news writing, feature writing)   Baguio Association of Government and Non-Government Scholars -Vice-president -June 2006 – April 2007 -Participated in monthly community service   Junior Philippine Institute of Accountants -Member -June 2005 – April 2009   Agape Campus Mission -Member -June 2005 – April 2009   Character References: *Available upon request