James Apaan

My name is James Apaan. I am expert in the customer service because i worked in the BPO for 5 years already and so i'm very well versed when it comes to phone handling, email and chat handling. For 5 years of working in the customer service. i worked under different job responsibilities such as online retail associate; i worked in macys.com and bloomingdales.com helping our customer to order online, process payment as well and update their order status. Also, i worked as a verification researchers; calling different companies and universities to do a background check for our client's applicant's employment and education history. My client was t-mobile. I worked for them for 3 years. So if you're looking someone who could help you in your customer service, then count me in. I'm someone who can be trusted and who's committed and dedicated to do his job religiously.