Jake Ramirez Capote

With a robust background spanning over a decade in customer support, I have cultivated a deep expertise in managing client relationships across diverse industries. My professional journey began in 2015 within the BPO sector, providing dedicated customer service to various telecommunications companies. In 2020, I successfully transitioned to a freelance capacity, where I spent five years delivering exceptional email support for home appliance clients. My experience in both structured and independent settings has honed my ability to address inquiries efficiently and align with specific company policies. I am now enhancing my capabilities with general virtual assistant skills, and I am confident that this comprehensive background allows me to provide outstanding support to your customers.