Jaime V. Abalde Jr.

My name is Jaime V. Abalde Jr., and I am 28 years old. In my free time, I enjoy playing computer games and watching anime and movies. With six years of BPO experience, including three years focused on e-commerce support (mainly via email and chat), I have gained expertise in handling refunds, returns, order updates, cancellations, tracking inquiries, and managing claims through UPS, among other responsibilities.

I am committed to delivering high-quality customer service and adaptable to various e-commerce operations. I am confident that my experience will allow me to contribute to your team’s success and enhance customer satisfaction.

I am eager to bring my skills to your organization and will dedicate myself to making a positive impact.