Jaica Abelo Macamay

JAICA A. MACAMAY Address: Zone 8, Upper Canito-an, CDO, Mis.Or, 9000 Contact Information:- EDUCATION Bachelor of Elemtarty Education- BSU- Gingoog External Studies Center Secondary Level,- Gingoog City Comprehensive National High School WORK EXPERIENCE 51 Talk, Professional Online English Teacher, June 2019 –September 2019 • • • Taught English language to students online and evaluated their performance Conducted one-on-one video lessons with students within the prescribed time Provided corrective feedback to ensure that students understand each lesson Azpired Inc., Taxi Dispatch Specialist, October 2019 – April 2020 • • Booked immediate and advance orders within the specified service area Providing customers an estimated time of arrivals for the dispatched orders Concentrix Services Corporation– HANDY ACCOUNT – June2020 – October 2022 • Assist customers in scheduling a booking for Home Services such as, House Cleaning, Furniture Assembly, Handyman Service, etc. Process changes on the customer’s account like, cancellation, rescheduling, and provide refunds. Provide customers the best assistance via chat, email, and phone calls. • • SKILLS, CERTIFICATIONS AND ACHIEVEMENTS        Good verbal and written communication skills Active listening skills Multi-tasking Fast learner Can work with less supervision Computer literate Able to handle stress REFERENCE Sheena Mae Muscad (SME) - Jeff Nevin Aceret (Colleague) -