Jahmar davey

 Director of Human Resources, - - - Dear Sir / Madam, It’s with great pleasure to apply to Your Organization, for the position Of Systems/Networking Administrator or any available position with the IT / Accounting department. I believe that my experience and skills will prove useful to your organization. I have superb troubleshooting skills, extensive experience in installing and maintaining various types of computer hardware, software and Virtual Environment. My qualifications and work experience in networking, systems engineering, IT security and cloud administration, will be an asset to your company’s organizational goals. I am confident that I will make a significant contribution to your company, specifically by providing excellent technical services and Professional support. As my resume will reflect, I have over Ten years’ experience and my achievements range from configure, installing and Maintain all networking solutions for various companies, providing support for Various Windows and Linux platforms, Cisco technologies, software and Hardware connectivity as well as Cloud and Virtual Technology. Enclosed is a copy of my resume for your perusal. Thank you for your time and consideration. I look forward to having an interview with your organization. Sincerely, Jermare M. Davy ________________ Enclosure Jermare. M. Davy 131 E Lake Dr., Unit 12, Montauk, NY 11954 ▼- /-▼- NETWORK & SYSTEMS ADMINISTRATOR CISCO Certified Entry Networking Technician ▼ IP engineering and Systems Survey (Ericsson) ▼ Virtual Network Administrator (HPe and VMware) ▼ Experienced IT Professional with 12+ Years of experience as a Microsoft Windows and Software Administrator with a demonstrative history of working in the hospitality and telecom industry. Goal-oriented and collaborative IT professional, with experience in applying hardware and software design, installation, administration and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and non-technical audiences; Develop system documentation and create policies to meet the needs of dynamic and continuously changing environments. AREAS OF EXPERTISE Network and Systems Security • Active Directory (Azure) and DHCP Management Troubleshooting / Resolution• Office 365 Administrator Data Integrity / Disaster Recovery • Virtual Systems (VMware vSphere & Oracle VM) Charging system 3.0 Administration (Ericsson) • Hotel Voice Ware (OS Telephony) Administration IP Engineering • Subnet-working Administration Network Performance Monitor • Group Policy Management Cloud Sharing Administration • Security Awareness Square POS Administration PROFESSIONAL EXPERIENCE Gurneys Montauk Yacht Club Resort & Marina (GSI) – IT Manager – 32 Star Island Rd, MTK, NY 03/2017 – 11/2019 Experienced Microsoft Windows and Software Administrator with a demonstrative history of working in the hospitality and telecom industry. Planning, directing, and coordinating activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Network management, computer and server administration, VoIP administration, low voltage networking, optical and fiber termination, switch and router administration, Cloud administration, virtual platform administration, supervise support specialists and computer network support specialists, just to name few critical Role of my past years. As well as management of technical team consisting of 2 employees. We also play a significant role in the security Planning. Lastly, we’ve managed all Technical areas within the Organization and play a Key role within the Engineering and Marina aspects of the resort. Key Achievements: Liaise with vendors and other IT personnel for problem resolution and Contract Negotiations Main Contact between the organization and all technical Personnel Engineer, implement and monitor security measures for the protection of computer systems, networks and information Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages Regular System Checks on network and data security Conducting regular system audits Conduct accountant responsibilities Technical Invoice Management Excel and Basic Quick Books Management Designing Technical training programs, Documents and workshops for staff Members Overseeing and determining timeframes for major IT projects including system updates, Server upgrades, migrations and outages Responsible for the administration of the Key Platform for the day to day operation of the Organization Opera Admin Aloha, Micros and Square POS Administrator Kaba Atlas Admin Local and Cloud Sharing Sonifi (Hotel TVs) Administrator Audio Technician Montauk Yacht Club - Systems Administrator – 32 Star Island Rd, MTK, NY 02/2015 – 11/2016 Responsible for the core Technical operation of the Yacht Club Resort and Marina. I'm also the Head of the IT Department some of my core Responsibilities span from maintaining the stability of the main Network Equipment within the networking infrastructure, also manage and maintain the Virtual network. I’m also a Certified Cisco administrator under the Meraki Platform. During this time, I was also a Part Time Banquet Bartender. Key Achievements: Installation and configuration of software, hardware and networks Install, configure, test and maintain operating systems, application software and system management tools Monitoring system performance and troubleshooting issues Proactively ensuring the highest levels of systems and infrastructure availability at all times Opera PMS and Aloha POS Administrator User Management Maintain Database Backup Generate daily reports Opera PMS Aloha and Square POS Ubiquiti WIFI Cloud administration Install, Configure and Maintain Ubnt / Unifi Access Points, Routers, switches and Controller Ensuring security and efficiency of IT infrastructure Setting Up User Accounts and Workstations Manage various Group Policy Objects Liaise with vendors and other IT personnel for problem resolution Maintain security, backup, and redundancy strategies Provide suburb Technical support to End users FullGram International Call Centre – Systems / Dialer Administrator, Kingston, JA 2013/11- 01/2015 Responsible to oversee the day to day operations of our Dialer Platform and advise the Client of Issues if any occurs. While I am also responsible for the Core VoIP & Data Administration, ensure that the Network is ready for Production by the uses of daily reports and live Monitoring tools. Responsible to design and implement Virtual Network; configuration of cisco routers and switches between site and setting up of IP Security and LAN to LAN VPN Tunnels among other critical functionalities. Key Achievements: Generate daily reports Export last loaded list OR the last activated list Create and Modify Campaigns Create User Modify user access Delete User List management LOAD LIST Activate List Deactivate list List Mix Responsible for the Core VoIP & Data Administration, ensure that the Network is ready for Production by the uses of daily reports and Monitoring Technologies. VICIDIAL Administrator GO Auto-dial management Survey-Monkey Administration Create and modify web-based survey scripts Cisco switches and Routers Administration and Maintenance By Implementing CCNA Techniques Design and Implement VMware vSphere v5.1 Virtual Machines which include virtual servers and test environment to reduce cost, improve reliability and redundancy. Configure routers between sites, IP Sec, LAN-to-LAN VPN tunnels. Configuration and management of AD, Exchange, DHCP, WSUS, WDS, IP Surveillance, IP Telephony (Avaya VOIP), BlackBerry Enterprise, FTP Sites, Antivirus, Access Control System and backup servers in the core network. Network Performance and System Management Live Monitoring End User Support Digicel Jamaica – Technical Integration Executive || New KingstonFeb.1.12-Aug.25.2012 Assist in the Technical migration process for Claro’s IT Infrastructure. Claro Jamaica – Systems/Network Administrator || New Kingston Ja Sept.7.2008– Apr.9.2012 With over 5 years of professional experience in Network Administration, Desktop Support, and Management. Dedicated leader with the ability to communicate effectively with clients and staff Members. Key Achievements: Responsible for site-to-site IPsec (IP Security), VPNs; access control list (ACLs) on corporate and client firewalls; new server deployment, routine backups; SAN management and maintenance, server performance and up time monitoring; VoIP administration; system upgrades including OS patches and virus definition updates; failed hardware replacement; and power monitoring and allocation. LAN and WAN installation, configuration, support and IOS update (Cisco routers, switches and firewalls). Configured routers between sites, IP Sec LAN-to-LAN VPN tunnels. Along with the Administration and maintenance of hardware, software and analog telephony between these sites (CACs). Completed VMware installations (vSphere) and SAN Management (HP Data Protector Solution). Implemented Symantec Endpoint protection, Kaspersky Enterprise Space Security and network monitoring solution (Solar winds) for offices to ensure 99% network up time. Manage Active Directory, Blackberry Enterprise Server, and MS Exchange (Internally and externally), Spam Titan Filter and Web sense Web Filter. Implement and administer Nortel PBX / Call Pilot Systems. Responsible for the administrative tasks surrounding Call pilot (Co-operative routing of calls, V.Mail etc.) Charging System 3.0 Administrator (Ericsson) Responsible for the administrative functionalities of the Voucher Inventory Database. This also including voucher queries, Voucher generation, activation and deactivation of vouchers; database purge. Responsible for network documentation and weekly reports. Regularly provide either on-site or remote support to end users. Miphone Jamaica – Jr. Systems Administrator || New Kingston JA. Sept.3.07 – Aug. 31.08 Hands-on experience in, software installation and administering of servers in Windows- Server environments. Configuring and Managing AD, Exchange, DHCP, WSUS, Antivirus, backup servers in the corporate network. Telephonic and hands-on experience troubleshooting and resolving PC hardware, software, and network, email, security and application issues. Installing and maintaining various software standards as per user requirements. Responsibility in Help Desk service delivery (Service Desk Plus) while demonstrating the capacity of solving problems through phone contact only. Created images for laptops and desktops with company applications using Symantec Ghost Suite for standardization and quick deployment. Backup Analysis Responsible for providing Weekly reports on the backup System (Symantec Backup Exec). Responsible for Network Documentation and provide either on-site or remote support to end users (Dame Ware). Jamaica Network Access Point (JNAP) – Systems Technician/NOC Analyst || New Kingston Sept.3.07– Aug. 31.08 Highly experienced in LAN and WAN operations, Good Knowledge of transmission facilities T3, T1 and DSX, Sound knowledge of data networking protocols with the ability to configure switches, routers and systems; Strong computer skills. Key Achievements: Installed and repaired computer hardware and peripheral devices like printers and disk drivers. Troubleshot software and hardware malfunctions.  Provided PC user support, installed new systems and upgraded system software.  Supervised and monitored junior technician (interns) in installing and assembling of systems. Provided 24/7 response to system outages.  Utilized Network Monitoring/Performance Tools like Spice Works & SolarWinds (monitoring system) to ensure that every issue received is promptly tracked, controlled, and escalated (if needed).  Supervised backend activities such as database backups and reporting. Knowledge in DSX, T3 and T1 wiring. Knowledge in Cable Modem Technology Knowledge in Optical Fiber and Coax Cable Termination Top Rated Hospitality Tools Administration including Aloha, Micros for Restaurant and Opera PMS Surveillance Systems Administrator EDUCATION CNET and Security+ Certification Pending Certification in Cisco Meraki Cloud Administration 2018 Associate Degree in Computer Servicing & Electronics ▼ Portmore Community College (PCC), - Dinthill Technical High School Diploma, - * CXC English Language * CXC Building Tech. Kellits High School Diploma, 1999 - 2004 * CXC Electronics Technology * CXC Information Technology * CXC Mathematics * CXC Social Studies * CXC Principles of Business * CXC Technical Drawing - Social Studies - Mathematics - Electrical Installation Certification in IP Networking, System Survey and Ericsson Charging system Administration. TECHNICAL PROFICIENIES Platforms  Networking  Language  Tools LAN / WAN ▼ Exchange Server ▼ IIS Server administration ▼ MS Windows 2019/2016/2008/2003 Servers and Professional ▼ Active Directory & Azure ▼ MS Windows XP/2000/Vista/Win7&Win8 desktop/Laptop operating systems (Pro and Home) ▼ MAC OS ▼ Backup Exec, Hp Data Protector, Synology Backup Technology ▼ MS Office Suite 2016/2013/2010/2007 Std and Professional ▼ UNIX (Solaris), Linux (Red Hat) ▼ UNIX shell Scripting, C#, vb.net and HTML ▼ Cisco Meraki Cloud, Cisco router, Switches, VPNs and Firewall ▼ Checkpoint Firewall ▼ VOIP Phone System, VOIP Gateway (Yeastar) ▼ TCP/IP Ethernet networking ▼ Wireless Networking, ▼ DHCP and static IP addressing ▼ Symantec Antivirus Enterprise Edition ▼ Symantec Endpoint Protection ▼ Kaspersky Endpoint Protection ▼ Virtualization Platforms (vSphere v5.1, ESXi, Hyper V Technology, Oracle VM) ▼ GO AutoDial (Open Source Telephony) Administration ▼ RADIUS Server accounting and administration ▼ Orion Solar-Winds, Spiceworks ▼ Phonesuite Voiceware ▼ Ubiquiti WIFI Technology ▼ SharePoint , OneDrive and DropBox ▼ KnowBe4 REFERENCES Jessica Marshall Bill Beckert Human Resource Manager Regional Financial Director Gurneys Star Island Resort & Marina Gurneys Resorts -