Jael Arawosegbe

My name is Jael, I am a certified customer service representative. I am a resilient, self-motivated and hard/smart working individual. With a strong background in customer service, appointment setting, research writing, content writing. I am confident in my ability to contribute effectively to your team.

In my previous Customer Service Representative roles as a cold caller handling both inbound and outbound calls I honed my skills in managing customer inquiries, scheduling appointments, and ensuring a seamless customer experience. My ability to communicate clearly, empathetically and handle objections professionally has consistently resulted in high customer satisfaction ratings.

Additionally, my experience in research writing and content writing has equipped me with the skills necessary to produce high-quality, engaging content. Responsible for researching and writing articles, blog posts, and social media content that resonated with our target audience. My attention to detail and ability to adapt my writing style to different platforms and audiences have been key to my success in these roles.

My ability to learn fast and adapt in a fast-paced working environment sets me apart and has been commended by my supervisors at previous roles, being a fast learner and someone who loves learning makes me flexible and easily adapt to new work environments. the skills I possess that help me succeed are, my ability to proffer sustainable solutions and face challenges head on, articulate and engaging writing, critical thinking, attention to details, soft phone skills as well as the effective knowhow on CRM software and communication software.

 I am excited about the opportunity to bring my unique blend of skills to your team and contribute immensely.