Hello! My name is Jacquiline, and I’m a passionate and results-driven professional with over nine years of experience in customer service and virtual assistance. Throughout my career, I have honed a diverse skill set, allowing me to effectively assist clients, manage operations, and help businesses grow. My expertise spans across customer service, appointment setting, lead generation, and project management, all of which have equipped me to provide exceptional service while achieving key business objectives.
In my previous roles, I’ve managed a range of administrative tasks, from scheduling appointments to managing customer inquiries, handling CRM systems, and supporting business expansion in various markets. I have successfully worked with B2B marketing strategies, including email marketing campaigns and cold calling, where my ability to connect with clients and maintain strong relationships has always been a key asset. I’ve also gained proficiency in using tools like HubSpot for ticketing and customer support management, ensuring that clients’ needs are addressed promptly and efficiently.
When I’m not working, I enjoy staying active and finding ways to relax, whether that’s through a good workout, a nature walk, or simply unwinding with family and friends. I’ve found that taking care of myself outside of work is key to staying energized and focused in my professional life. I’m a big believer in personal growth and constantly seeking new ways to improve, whether that’s picking up a new skill, challenging myself with new experiences, or just learning from everyday moments.
I’m excited about the future and open to new opportunities that will allow me to grow further in the world of digital marketing, project management, and business development. I am driven by challenges and thrive in dynamic environments where innovation and efficiency are key. If you’re looking for someone reliable, adaptable, and committed to achieving your goals, I’d love to connect and explore how I can contribute to your success.