Jacqueline Moros

JACQUELINE MOROS CUSTOMER SERVICE REPRESENTATIVE CONTACT ME AT #50 Kapt Miyong St., San Roque Marikina City - @https://www.linkedin.com/in/ jacqueline-moros-85807b210/ - PERSONAL PROFILE I am an experienced customer service representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty. Extremely motivated to constantly develop my skills and grow professionally. WORK EXPERIENCE Recruitment Coordinator PSG Global Solutions |Jan 2021 - present SKILLS SUMMARY Fluent Speaker Fast-learner Critical Thinking Conflict Management Multitasking Skills Time Management Teamplayer Technical Skills: Canva Developed sustainable recruiting strategy based on our goals and needs. Determined the effectiveness and success of current recruiting plans and strategies. Prepared a report on a weekly basis for the tasks completed or in progress. Customer Service Representative Sitel Philippines Corp. | Nov 2019 - Jan 2021 Addressed customer service inquiries quickly and accurately. Achieved a customer satisfaction rating of 98%. ·Handled multiple of website inquiries daily and converted those inquiries into returning customers. AWARDS RECEIVED Topnotcher in Peer Evaluation EDUCATION Marikina Polytechnic College Instrumentation and Control Servicing- Electronic Products Assembly and Servicing- Bachelor of Technical Teacher Education| Jun 2014 - Apr 2018 Studied education major in Electronics Technology Jacqueline Jacqueline Moros Moros