Jackson Jaccine

 PROFILE Professional in ​​business administration, serious person, with a high sense of responsibility and commitment. Dynamic and accustomed to work under pressure, adaptable to changes. Great capacity for work, integration, good human relations, flexibility, dynamism and ability to face situations of challenge and improvement always ready to leave the comfort zone. OBJECTIVE My objective is to obtain a position in a Sales environment where my skills and my expertise are valued and can benefit the organization and that also allows me to me grow professionally. EDUCATION 2015 Bachelor Degree in Business Management D.N., Rep. Dom. Universidad Católica Santo Domingo 2008 High School Graduate Petion Ville, Haití Colegio Dominique Savio LANGUAGES Spanish: Proficient English: Proficient French: Native Creole: Native WORK EXPERIENCE November 2019– til now Alorica Reservation Specialist for IHG Booking rooms for IHG guests and provide customer service with their reservations. October 2018 – August 2019 OUTPLEX Customer Service and Sales representative Provide customer and sales service for YourMechanic. April 2016 – June 2018(Higuey - Rep. Dom.) BARCELÓ BAVARO BEACH RESORT Marketing Supervisor Vacation Club: Supervise, evaluate and provide feedback to a team of 5 talents in charge of making contact with hotel clients to promote vacation packages, make sales, keep a control report, take recurring complaints from customers and resolve them by offering high service quality. August 2011 - April 2016 (D.N - Rep. Dom.) CONVERGYS Customer Service and Sales Representative and Technical Support Agent: Provide customer service, sales support and repair support for storage devices, hardware, smartphones and satellite cable via telephone and email to customers of various projects: Dish, Sony and Western Digital. 2009 - 2011 (D.N - Rep. Dom.) ACS Zona Franca San Isidro Customer Service Representative: Provide customer service and troubleshooting. WORK REFERENCE Cinthia Montolio Outplex (D.N - Rep. Dom.) Floor Support (Soporte de piso) y Agente de back office:-- Danesa Alfonsina Sepúlveda Suarez Concentrix (D.N - Rep. Dom.) Coworker (D.N - Rep. Dom.) Human Resources Coordinator:--