Jackline Kiambi

Are you in need of a reliable virtual assistant to streamline your workload and ensure that your daily operations run smoothly and efficiently? You've come to the right place!

With 2 years of industry experience, I help businesses stay organized, productive, and efficient by providing reliable virtual assistance tailored to their daily operations.

Services that I offer include:

Data entry and management - I enter, update, and organize data accurately in Excel, Google Sheets, and databases to keep information clean and accessible for services.

Online Research- I gather information from reliable sources such as Google, then analyze and organize it in Excel and Google Sheets to support decision-making.

Email Management-I organize inboxes, draft replies, filter spam, and ensure timely responses.

Social media management - I create eye-catching graphic designs using Canva, write clear captions, plan and post content, edit both vertical and horizontal videos for different platforms, and run targeted ads to boost reach and engagement.

Calendar management- I schedule meetings, set reminders, and keep calendars organized and up to date using Google Calendar and Calendly.

Project Management- I organize tasks, track progress, and manage projects using tools like Trello, Asana, and Notion to ensure deadlines are met.

Customer Service- I handle inquiries, resolve issues, and provide timely assistance via email, chat, phone, and CRM systems like HubSpot, Zoho, and Salesforce to ensure customer satisfaction. I also manage ticketing resolution via Zendesk and Freshdesk.

Travel Planning and Research- I research destinations, compare options, and arrange travel plans including flights, accommodation, and itineraries to fit client needs.

Other Administrative tasks

I'm committed to delivering top-notch results, meeting deadlines, and helping busy entrepreneurs and teams free up valuable time.

Whether you need consistent support or assistance with a one-time task, I'm here to ease your workload with precision and a proactive approach.

Let's connect and explore how I can help your business succeed!