Jackline Cherotich

Jackline Cherotich│Executive & Administrative Virtual Assistant JACKLINE CHEROTICH Executive & Administrative Virtual Assistant Nairobi, Kenya| -- My LinkedIn Profile PROFESSIONAL SUMMARY Highly skilled Executive and Administrative Assistant with 3+ years of experience providing comprehensive administrative support, executive assistance, and project coordination across diverse industries including healthcare, education, and real estate. Expert in calendar management, email coordination, data entry, and office administration while leveraging advanced digital tools including HubSpot, Monday.com, Click Up, Airtable, Zapier, and automation tools to enhance executive productivity and organizational efficiency. Proven track record in managing complex schedules, coordinating meetings, handling confidential information, and streamlining administrative processes. Seeking to apply my expertise as an Executive and Administrative Assistant in a dynamic organization, contributing to exceptional administrative support and operational excellence. SKILLS & TECHNICAL PROFICIENCIES             Executive Calendar Management & Scheduling Email Management & Professional Correspondence Travel Planning & Logistics Coordination Data Entry & Database Management Meeting Coordination & Documentation Document Preparation & Report Writing Project Coordination & Task Management Microsoft Office Suite & Google Workspace CRM Proficiency (HubSpot, Monday.com, ClickUp, Airtable) Project Management Tools (Trello, Asana, Notion) Communication Platforms (Slack, Zoom, Microsoft Teams) Automation Tools (Zapier, Make.com) Jackline Cherotich│Executive & Administrative Virtual Assistant PROFESSIONAL EXPERIENCE January 2024 – Present Upwork Freelance Platform Executive Virtual Assistant & Administrative Specialist: Providing comprehensive executive assistance and administrative support to international clients across various industries, specializing in calendar management, email coordination, and process optimization.           Managed executive calendars and scheduling for multiple C-level executives, coordinating complex meeting schedules across different time zones and ensuring optimal time management Handled comprehensive email management including sorting, prioritizing, drafting responses, and maintaining organized inbox systems for busy executives Coordinated travel arrangements including flight bookings, hotel reservations, ground transportation, and detailed itinerary preparation for domestic and international business trips Prepared executive reports, presentations, and correspondence using advanced Microsoft Office and Google Workspace applications Implemented CRM systems using HubSpot and Monday.com to track client communications, follow-ups, and relationship management for executive teams Created automated workflows using Zapier and Make.com to streamline repetitive administrative tasks and improve operational efficiency Managed expense reporting and budget tracking using digital tools and spreadsheet applications Coordinated virtual meetings and webinars, handling technical setup, participant management, and followup documentation Maintained confidential files and databases while ensuring data security and privacy compliance Provided comprehensive customer service and client communication support, maintaining professional relationships and ensuring timely responses April 2024 – December 2024 AquaMnara Project Administrator & Executive Support Coordinator: Provided executive-level administrative support while managing comprehensive project coordination and stakeholder communication.      Managed executive calendars and coordinated meetings for senior leadership team, ensuring efficient time management and priority scheduling Handled all email correspondence and communication for project leadership, maintaining professional relationships with donors and partners Coordinated travel logistics for site visits and stakeholder meetings, managing complex itineraries and ensuring seamless execution Prepared comprehensive project reports, proposals, and presentations for executive review and donor submissions Managed relationships with 8 strategic partners through systematic communication tracking and follow-up coordination Page 2 | 5 Jackline Cherotich│Executive & Administrative Virtual Assistant      Implemented digital filing systems and document management protocols using cloud-based platforms for easy access and collaboration Coordinated capacity development programs including venue booking, participant communication, and materials preparation Managed project budgets and expense tracking, preparing financial reports and maintaining accurate documentation Organized bi-weekly site visits including logistics coordination, transportation arrangements, and follow-up documentation Maintained confidential project information and ensured compliance with donor requirements and organizational policies January 2022 – May Konoin Technical Training Institute 2023 Administrative Coordinator & Student Services Assistant: Provided comprehensive administrative support for academic operations while managing student communications and institutional coordination.          Managed academic calendar coordination and scheduling for over 400 students, ensuring efficient classroom and resource allocation Handled student correspondence including email management, inquiry responses, and information dissemination Coordinated departmental meetings including scheduling, agenda preparation, minutes taking, and followup action tracking Managed comprehensive student records and database maintenance, ensuring accurate information and confidentiality Organized educational field trips including logistics planning, participant coordination, and safety documentation Prepared academic reports and documentation for institutional review and compliance requirements Coordinated with external stakeholders including industry partners and regulatory bodies for program development Managed office administrative functions including filing, phone management, and visitor reception Supported faculty with administrative tasks including schedule coordination and resource preparation Jomo Kenyatta University of Agriculture and Technology 2021 January 2020 – December Administrative Assistant & Operations Coordinator: Provided administrative support for laboratory operations while managing comprehensive documentation and coordination functions.   Managed laboratory scheduling and calendar coordination for undergraduate practical sessions and research activities Handled administrative correspondence including email management and communication with students and faculty Page 3 | 5 Jackline Cherotich│Executive & Administrative Virtual Assistant      Maintained comprehensive inventory management systems including equipment tracking, supplies ordering, and vendor coordination Prepared detailed operational reports and documentation for management review and institutional compliance Coordinated equipment maintenance schedules and vendor relationships to ensure optimal laboratory functionality Managed student records and attendance tracking for laboratory sessions with high accuracy standards Organized and maintained filing systems for laboratory protocols, safety documentation, and operational procedures January 2019 – December 2019 Marigat District Hospital Administrative Assistant & Data Management Specialist: Supported research operations through comprehensive administrative assistance and data management functions.         Managed research project documentation including data entry, file organization, and database maintenance with high accuracy standards Coordinated communication between research teams, hospital administration, and external stakeholders Handled administrative correspondence including email management and report preparation for research supervisors Maintained comprehensive inventory systems for laboratory supplies and research materials Prepared research reports and documentation using advanced data analysis and presentation tools Coordinated research schedules including participant appointments, equipment booking, and facility coordination Managed confidential patient information and research data while ensuring privacy compliance and security protocols Supported market research activities including data collection, analysis, and report preparation January 2018 – December 2019 Kenya Red Cross, Marigat Cluster Volunteer Coordinator & Community Outreach Specialist: Coordinated humanitarian program administration while managing comprehensive community engagement and logistics support.      Managed program calendars and coordinated community training schedules for public health education initiatives Handled logistics coordination for supply distribution to over 1,000 households including inventory management and delivery scheduling Coordinated travel arrangements and field operation logistics for team members and volunteers Prepared comprehensive program reports and documentation for organizational review and donor requirements Managed community data collection and database maintenance for needs assessment and program evaluation Page 4 | 5 Jackline Cherotich│Executive & Administrative Virtual Assistant    Organized awareness campaigns including venue coordination, materials preparation, and participant communication Handled correspondence and communication with community leaders, government officials, and partner organizations Maintained accurate records and documentation for program activities, ensuring compliance with organizational standards EDUCATION Advanced Diploma in Technical Education | Kenya Technical Trainers College Bachelor of Biomedical Science and Technology | Laikipia University PROFESSIONAL CERTIFICATIONS & TRAINING:  Certified Virtual Assistant | ALX Africa  HubSpot CRM Certification | HubSpot Academy Monday.com Certified Expert | Monday.com Academy Project Management Foundations | LinkedIn Learning Monday.com: Complete Guide to Effective Project Management | Udemy Hands-on Project Management Boot Camp | HOPM Zapier Automation Certification | Zapier Academy Airtable Universe Certified | Airtable Academy       Page 5 | 5