Jackielyn Hernandez

I have a 7 years BPO experience and skill set to match the requirements you're looking for and plus a 6-month experience in Order fulfillment and consumer reviews as my first home-based job. 

I would say that working in the BPO industry has helped me a lot. This helped me improve my communication skills in the English language. I learned how to deal with tricky situations in a well-composed manner to ensure the tasks provided are done and completed orderly and on time. I can do multi-tasking with minimal supervision and I'm eager to learn new things. I like challenges because these help me improve my problem-solving and decision-making skills which I find important to observe growth and flexibility. Most importantly, I make sure to have integrity and to give the best results, so my clients will be satisfied with the service that I provide. 

I am very much familiar with what Customer Service satisfaction is and that I believe is the same with how we deliver satisfaction to the people that we are working for. Provide numbers and a good result that will help the company achieve its goal and help the company grow and improve its practice.