Izzy Faderagao

Hi! I’m Izzy Faderagao, a motivated and detail-oriented Virtual Assistant with over four years of experience in customer service, operations, and administrative support. I thrive in fast-paced environments and genuinely enjoy helping entrepreneurs and businesses stay organized, focused, and running smoothly behind the scenes.

I hold a bachelor’s degree in business administration major in Operations Management, and I’m also certified in Lean Six Sigma White Belt, which reflects my passion for streamlining systems and improving processes. My professional background includes working with companies like Alorica and TTEC, where I handled high-volume customer interactions, managed data accurately, trained new hires, and consistently exceeded performance metrics. My ability to adapt quickly and stay calm under pressure helped me maintain a 95% customer satisfaction rating while juggling multiple responsibilities.

As a Virtual Assistant, I bring more than just administrative skills—I think like an operator. I’m confident managing schedules, tracking finances in spreadsheets, creating SOPs, handling hiring tasks, and keeping business owners accountable to their priorities. I'm comfortable attending meetings, taking detailed notes, and following through on action items. I’m also tech-savvy, with experience using Google Workspace, Slack, Trello, Notion, Canva, and other productivity tools.

What sets me apart is my strong sense of initiative, reliability, and dedication to getting things done right. I value clear communication, confidentiality, and going the extra mile to make life easier for the people I support. I’m available for urgent tasks when needed, flexible with scheduling, and fully equipped for remote work with a high-spec PC, smartphone, and stable internet connection.

I’m excited about opportunities that allow me to contribute to meaningful work, grow with a team, and support visionary leaders in both business and life. Whether it's organizing your backend systems, streamlining your calendar, or helping you build out your team—I’m here to help you stay focused, scale smoothly, and achieve your goals with less stress.