Izelle Kaye Berioso
Executive Virtual Assistant, Entry Level
Phone number: -
Location: Cebu City, Philippines (Open to remote)
LinkedIn: www.linkedin.com/in/izelle-kaye-berioso
Portfolio: https://beriosoikaye.wixsite.com/be-it-known/portfolio-collections/my-portfolio
Summary:
I am an adaptable Virtual Assistant with knowledge in Project Management, and a strong
foundation in administrative coordination and executive support. I specialize in organizing
workflows, aligning team efforts, and ensuring tasks move from planning to execution with clarity
and efficiency. I am known for my proactive mindset, clear communication, and passion for
continuous improvement. I’m ready to bring structure and momentum to any project support.
Competencies/Skills:
➔ Email and Calendar Management
➔ Project Management (Asana, Trello,
Notion)
➔ CRM Management (Salesforce,
GoHighLevel - Basic)
➔ EHR/EMR Management (OpenEMR,
ChARM - Basic)
➔ Administrative Support and Executive
Assistance
➔ Canva Design | Adobe Illustrator
(Basic)
➔ Customer Support | Telemarketing |
Email Marketing
➔ Telehealth and Remote Patient Care
➔ Front Desk and Recruitment Support
Professional Experience:
HR - Recruitment | Front Desk
2023 - 2024 | Dialed in Philippines, Onsite
● Facilitated end-to-end recruitment process for entry- and mid-level roles, from sourcing
to onboarding, resulting 20% improvement in hiring efficiency
● Maintained applicant tracking logs and employee records using Google Workspace.
● Managed administrative tasks: recruitment documentations, contracts and ID processing
paperwork, phone/email correspondence, office scheduling, etc.
● Operated front desk, responded to inquiries, and directed clients and staff to the
appropriate departments with professionalism
Customer Service Support - Authorization
2018 - 2019 | iPloy Staffing Solution, Onsite
● Managed over 40+ patient’s case daily by assessing further documentation,
proceeded request of durable medical equipment
● Processed Letters of Medical Necessity (LMNs) and tracked status across multiple
insurance providers.
● Ensured 100% HIPAA compliance across tools
● Contributed to 25% faster claim processing turnaround by optimizing workflow
communication
Education and Certifications:
● Bachelor of Science in Business Administration - HR Management
University of San Jose-Recoletos
● Certificate of Professional Education
Cebu Technological University
● Medical Virtual Assistant Certificate - Surge Marketplace
● Virtual Assistant Masterclass Certificate - Surge Marketplace
