Ivy Verzosa

Handled different web applications.

As a System Administrator: I supported new user onboarding including setting up and proper role management within different company CRM systems.

I was responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtual machines within the framework of our company.

I installed and upgraded computer components and software, managed virtual servers, and integrated automation processes.

I troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of reported issues.

I performed and delegated regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

I lead the Helpdesk support department, making sure all desktop applications, workstations, and related website problems are resolved in a timely manner with limited disruptions.

Skills: JavaScript · HTML · GoHighLevel · WHMCS · Instantly.ai · Google Workspace Management · Network Solutions · BlueHost · Team Leadership · LinkedIn Advertising · Google Ads · Calendly · ActiveCampaign · Web Applications · Web Production Management · cPanel · Server Administration · Web Development · DNS Management · ClickFunnels · Zapier · Pipedrive · Cloudflare · Google Analytics · GoDaddy · Google Suite · Facebook Pixel