Ivy Muriel Trayvilla

I have over 10 years experience in a contact center (BPO) industry which has taught me how to meet and exceed customer's expectations by providing them with quality customer service. I consider myself a responsible, creative, with initiative and punctuality person. I accept with pleasure the challenges and goals that an organization could assign me, with good handle of the interpersonal relationships, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group. With knowledge about computer systems such as Word, Excel, PowerPoint, among others, I am able to work under minimal supervision in pressure situations, in challenging and competitive environments.

I have attended leadership trainings in past like Lean Six Sigma Yellow Belt training, Kaizen Event to name a few.

I have years of experience in Healthcare (Quality Specialist, Client Certified Trainer) and E-Commerce (Amazon Product Listing and Internet Research)