Ivy Lourdes Serrano

Phone Associate in the BPO Industry with 5+ years of experience. I have developed several skills: Communication, Collaboration, Patience, Decision-making, Empathy, Digital awareness, Customer management, Product expertise, Standardized practices, and Analytical understanding.

These skills have helped me succeed in my profession to meet client targets and goals which will also help me further my career as a Virtual Assistant. I'm seeking a role as an Amazon Product Researcher/Lister and Facebook Media Buyer.