Ivana Jovanovic

Ivana Jovanovic International Account Manager Prvomajska 32 1800 Nis, Serbia -- SKILLS Experienced sales professional with excellence in managing networks, crafting strategies, and fostering partnerships. Consistently exceeded targets in pharmaceutical and medical devices sectors. Strong communicator with exceptional interpersonal skills and adaptability. EXPERIENCE Sales and Marketing Prospectus Generation Closing Deals Maintaining Profitable, Relationships Knowledge of Medical Interventional Systems (Austria), Nis - Sales Manager September 2022 - PRESENT ○ ○ ○ ○ ○ Negotiation Communication skills Facilitated seamless coordination between internal teams and customers to ensure timely Leadership Market sales and after-sales support, including accurate information dissemination. knowledge Meeting sales Led contracting and negotiation processes with potential distributors and direct clients. goals Motivation Negotiation Problem- Engaged in international congresses to expand networks and market presence. solving Sales planning Key achievements Selling to customer needs ○ Negotiated and closed contracts in Israel, South Korea, Spain, UK,Greece, Saudi Arabia, Sales of product in Israel, Greece, South Korea, Saudi, Spain, Estonia, Sweden (value of 500k EUR above) Neomedica,doo, Nis- International Sales Representative 07/2020 – 03/2022 Nis, Serbia Time-management skills Vision Research techniques Social survey methods (semistructured interviewing, sampling, questionnaires, literature reviews, key informant interviews Managed a network of LATAM distributors by contracting with distributors and exploring Computer skills Windows, opportunities to expand their network Word, Excel, Internet, Providing product and sales training to the Distributor sales teams Power Point, Various Developing sales and marketing strategies for each relevant country/market for Naissa immunology Monotest device, hematology and biochemistry devices and reagents ○ ○ Contract & Deal and closure. User of Hubspot/ Monday CRM Mexico, Switzerland, Jordan ○ ○ pharmaceutical Supplies. Managed end-to-end sales projects and contracts, overseeing planning, execution, monitoring, ○ ○ Equipment and versions of EPI INFO, EXACT, CRM-Hubspot, Monday Monitored medical devices registration, device distribution and supply Key achievements ○ First ever sales in the countries- Guatemala, Guyana, Peru, Ecuador, Panama, Honduras, LANGUAGES Bolivia ○ contracts in Mexico and Brazil English -professional Serbian-native German-basic LMB Soft (LMB GmbH Technology , Germany)- Market analyst 01/2017 – 04/2020 Nis, Serbia ○ Conducted extensive market research , identified opportunities, and highlighted potential for blood bank devices market ○ ○ ○ ○ Identified business partners, customers and established connection with them Participated on local /regional congresses/events Assisted in making further sales strategy in particular market Followed up medical devices registration process in Latin America & North America region, South Africa region , Romania, Belarus, Moldova, Portugal ○ Key achievements ○ First ever sales in the countries- Guatemala, Moldova, Central African Republic, Eq.Guinea. ○ LMB devices sales-increase in total of 50 worldwide poorest and hardly accessible countries (50% increase per year) LMB Soft (LMB GmbH Technology , Germany)- Sales Representative (Key account managing) 02/2013 – 01/2017 Nis, Serbia ○ ○ ○ ○ Contracted with distributors in appointed region (South America) Participated in local/regional congresses Monitored medical devices registration, device distribution and supply Key achievements ○ Won the tender with Mexican partner for Bagmixing scales (150pcs) in Mexico 2016 (value EUR 200k) ○ ○ ○ First sales to future key account in Chile, value EUR 150k Negotiated and closed the contracts with Key accounts-Grifols and JP farma Brasil. Followed Kawasumi North America contract Neomedica Bg d.o.o., region of South Serbia, Sales Manager 02/2010 – 09/2012 Nis, Serbia ○ Sales of Medical devices- Interventional cardiology (CID stents, Biosensors), laparoscopic surgery (Applied Medical USA), urology (LUMENIS lasers), gynaecology (Applied Medical USA), orthopedics (Instrumentaria Croatia), gastroenterology , MediGlobe (Germany) ○ Key achievements○ Sales of first Urological laser in Serbia ○ Increased sales tender for consumables Center for disease prevention-Primary Health Care Facility, General practitioner 06/2009 – 12/2009 Nis, Serbia HEMOFARM a.d, Medical representative 03/2004 – 05/2009 Nis, Serbia ○ Promoted Hemofarms pharmaceuticals to doctors, nurses and pharmacists in the region of South Serbia ○ ○ Organized local meetings and round tables Key achievements ○ ○ Raised product visibility, addressed inquiries, and launched new products. Enhanced pharmacy sales and sustained a quarterly revenue increase of 5%, on average. MSF GRECE, Project Coordinator of Pilot Project “Safe Motherhood Initiative”.  Organized training to gynecologists and nurses Implemented obtained knowledge Improved their working conditions with supply of medical devices .  Organized disinfection and sterilization process according to newest WHO recommendations Introduced Prenatal care school for pregnant women  Carried out monitoring and reporting of first outcomes of project.  Presented findings on monthly basis to doctors and Project Managers .  Made suggestions for changing upon common meetings for project implementation. FAO UN Emergency Coordination Office, National expert  Gathered data on household food accessibility in villages  Entered data in database and wrote the report Interviewed Soup Kitchen Households beneficiaries,  wrote a report Established FAO Food Security Information System in Serbia containing databases, bibliography and stakeholders MERLIN UK, Facilitator  Translated working material for Babin Zub Management Seminar - and-) from English to Serbian language  Translated simultaneously between course directors and participants during the Seminar Wrote post-course report. ACTION CONTRE LA FAIM, Programme Monitor  Key researcher in a major Serbia-wide vulnerability assessment. Tools used were: semistructured interviews, focus group discussions, and questionnaires  Created samples and identified research target areas Involved in report and summary writing. Maintained frequent contact with beneficiaries, municipality authorities, local and international NGOs,associations, research institutes, individual experts, etc.  Monitored distribution and post distribution of livestock feed to farmers and of basic commodities, complementary food, and hygiene to social cases in the open population and in social institutions.  Presented key information from ACF Vulnerability assessment in Serbia in front of 30 international NGOs and Serbian ministries delegates using Power Point EDUCATION 1992 – 2000 University of Nis, Serbia Medical Faculty, Master degree - Medical doctor. Certificates Medical practice license- Passed license exam for medical practice in Serbia in 2001 Courses 10/2005 – 11/2005 Vrsac, Serbia Sales techniques training, Hemofarm 12/2003 Belgrade, Serbia Stress Management Training, ICVA Belgrade 02/2002 Nis, Serbia Semi-Structured Interviewing Techniques, ACF Workshop 02/2001 Vrnjacka banja, Serbia Conflict Transformation seminar, Belgrade Nansen Center