Ivan Mae Lumanta

I help entrepreneurs showcase their brand using social media management and marketing strategies with in-depth data analytics, content creation, and marketing plan executions as a social media manager. And also, I have been a customer service representative for almost five years handling email, chat, and inbound calls. With nearly two years of experience as a CSR Operations Supervisor responsible for agents’ KPIs, I created game plans and executed them through data analysis and one-on-one coaching sessions.