Ivan Amper

Ivan Amper CUSTOMER SUPPORT SPECIALIST | GENERAL VIRTUAL ASSISTANT Work History INXPRESS AUSTRALIA ( BULIMBA ) Customer Support | General Virtual Assistant August 2019- Present Personal Profile I'm an experienced customer service and technical support representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty. SUTHERLAND GLOBAL SERVICES Customer Support | Technical Support Representative May 2014- September 2017 CLUB VILLA ANNA INTERNATION HOLIDAYS Exhibitor | Marketing Staff | Lead Generator February 2014 – May 2014 BLUE CORE CONTACT SOLUTION Healthcare Sales Associate April 2012- October 2012 Education Highlighted Skills - Conflict Resolution - Excellent Communication Skills - Troubleshooting - Service and Support - Strong Work Ethic - Great Attention to Detail - Ability to Multi-task - Data Entry - Online Research - Transcription - Freight and Logistics ANAHAWAN CENTRAL SCHOOL 2001 - 2007 SAINT ANTHONY'S HIGH SCHOOL 2007 - 2011 Contact Details Phone:- Email:-Address: Blk 9 Lot 29 Humility St. Capitol Villas, Carangian, Tarlac City, Tarlac, Philippines,2300 References: John Paul Uriarte- Team Manager ( Kaspersky Lab ) Lesly Salonga- SME ( Norton by Symantec ) Charles Comcom- Team Manager ( Inxpress Australia Bulimba )