Ivan Amper

I am confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company. 

• 3 years Technical Support | Customer Service Representative

• 6 months Sales Associate- 2 months in a Transcription Company

• Owned a small online shop in a E- Commerce platform in the Philippines (Shopee)

• Detail Oriented, Can work under pressure, Finishes task on or before deadline

• Has a BIG heart for your success

Here are the services that I can provide:

• Customer Service

• Technical Support 

• Email, Chat and Phone Support

• General Virtual Assistance Tasks  

 - Data Entry   

• Transcription (transcribing voicemail, video or audio, podcasts etc.)   

• Internet Research  

• Typing   

• Email Management/Filtering   

• Hotel and Flight Booking   

• Answering support tickets   

• Creating / Managing Spreadsheets   

• Preparing PowerPoint.

 * Social Media Management and Marketing (SMM) Tasks   

• Set-up Social Media Accounts (Facebook, Twitter, Youtube)   

• Manage and update Social Media Accounts   

• Uploading Videos on YouTube   

• Uploading Videos to other Video Sharing Sites / Social Media   

• Answer inquiries and Messages on All Channel & Profiles

I am very willing to learn new things that could help me do work not just effectively but also efficiently. I am looking for a long-term and stable job where I can contribute my skills for the growth and success of the business.

I am hoping to be part of your team.