Israel Obayori

Israel Adewale Obayori Product Manager & Product Owner Lagos, Nigeria (- - LinkedIn Profile EXPERIENCE Technical Product Manager (Specialist), Parkway Limited (ReadyCash) Built an Agency banking application for both online and offline payments.          Own and define the product strategy and roadmap of the entire product-line. Led a team of 3 developers, 1 QA & 1 product designer across the organization in 100% execution of 1 web applications. Define, track and evaluate product performance metrics across product line. Conduct customer and stakeholders’ interview to elicit and create output documents such as PRDs and FRDs Utilize Moscow and RICE technique in prioritizing product backlog and feature release. Develop iteration and feature release plan. Led feature discovery and customer discovery initiatives across the organization using product analytics tools, leading to 40% increase in product performance. Conduct sprint planning, sprint review, daily stand ups and sprint retrospectives. Work closely with cross functional teams such as sales, marketing and customer support to ensure business case and customer satisfaction goals are met. Business Development Manager, Parkway Limited (ReadyCash) Developed an Agency banking application for both online and offline payments.        July. 2019 – Dec. 2020 Led 3 teams of 4 developers, 1 QA, 1 product designer across the organization towards 100% execution of 2 mobile applications. Improved payment experience by reducing customer payment task time by 88% (12 mins to <1.57 mins) on the mobile application. Led feature discovery and customer discovery initiatives across the organization leading to 60% increase in product adoption. Business Development Manager, Union Bank of Nigeria      Dec. 2020 – April 2022 Led feature discovery and customer discovery initiatives across the organization leading to 56% increase in product adoption and retention. Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability. Developed and implemented favorable pricing structures balancing firm objectives against customer targets. Performed research to uncover potential target areas, markets and industries. Discovered the need for a mobile push notification and in-app messaging feature to provide users with real time updates and collect real-time feedback from users, leading to 60% increase in customer engagement and success rate. Product Owner, Access Bank Nigeria (Mobile Banking)  April 2022 -Present Oct. 2018 - June 2020 Ensure that the Bank’s Customer acquisition targets are achieved. Drives initiatives required to achieve the product marketing and sales strategy. Responsible for monitoring and coordinating the performance and sales activities of the DSAs for all the products. Prompt resolution of customer’s complaint by investigating problems developing solutions. Led feature discovery and customer discovery initiatives across the organization leading to 60% increase in product adoption. EDUCATION  MSc., Information Technology- National Open University of Nigeria- in View  - – BSc. Computer Science – Federal University of Petroleum Resources Effunrun, Delta State CERTIFICATION  Q3. 2022 – Certified Product Manager – Udemy  Business Intelligence- Coursera  Product Management Life Cycle-Mind the Product Academy SKILL Complete product Lifecycle Management, Hypothesis Testing & Validation, Customer Discovery, Product Led Growth, SCRUM and Agile Methodology, Design Thinking, Personas, Stakeholder Management, Road mapping, Journey Maps, Prioritization, Project Risk Management, Communication Management, Java, JavaScript, PHP, CSS, HTML, MySQL AWARD  Most performing DSA (Direct Sales Agent), UNION BANK, (ADO-EKITI BRANCH) 2019  Award of Excellence, Most Valuable Player to Health Station’s Success and Across Blue Tag group  REFERENCE Available on request