Customer Service & Support Specialist with 3+ years of experience supporting fintech and digital
payment customers in fast-paced environments. Skilled in phone, email, and live chat support, issue
resolution, and CRM documentation. Proven track record of maintaining 95–97% customer satisfaction,
reducing handling time, and collaborating with technical teams to resolve complex issues.
Experienced working with U.S.-based customers and schedules. Seeking a remote Customer Service or
Customer Support role with a US or Global Company.