I became a customer service consultant, a subject matter expert for an Australian telecommunication company, a business proposal maker, a complaints manager, and more. These skills that I’ve earned, build an earnest thought that I can talk, create, make a professional proposition, or even make a professional argument and intellectual conversation to build a better business agreement or protocols.
As I’ve scrutinized the work qualification in your company, I can honestly say that I have the potential to be a Customer Service Officer. Why? I became a program builder that creates a process, business protocols, account management format and design, service specialist, and most of all, a customer satisfaction guarantee expert. I do account managing, which means I will be the one to cover all customer demands from billing to disputes to complaints and negotiation. But of course, I follow business rules and build a win-win solution for the company and the customer.