Isaac Kathae

Isaac Kathae Born 9th of February 1988 • iskathae@gm ail.com • - INTRO I am an innovative and highly energetic finance management professional who has over ten years of experience working as an online eCommerce administrator and customer support executive for businesses and companies based overseas mostly in the United States. WORK EXPERIENCE Support Assistant Pretty Perfect Studio • May 2020 – Jul 2022 My work with this company involved: Providing shipping tracking information to customers for their orders. Calling and emailing customers to inform them about their order designs. Doing administrative tasks for the company and managing its order management system. Customer Service Executive VideoRemix LLC • Jun 2018 – Jan 2019 My work involved: • Providing customer care services to the customers of the company through web chat and zoom calls. • Training customers on how to use the company software. • Doing educative webinars for the company. Data Analyst/Administrator Invisible Technologies • Jan 2018 – May 2018 My work involved: • Doing web scraping using various tools like Octoparse. • Data analysis. • Doing regular administrative tasks for the various companies that had contracted Invisible technologies to carry out daily tasks on their behalf. Finance Administrator Lew & Dowski LLC • Feb 2015 – Dec 2017 My work involved: • Buying of event tickets and pricing them Researcher Equity Bank • Oct 2011 – Oct 2011 My work involved: Doing customer satisfaction surveys. I was hired on a one week contractual basis to carry out field research. My tasks involved talking to the bank’s customers to find out their opinions and recommendations concerning the bank’s services. Finance Intern Kenya Industrial Property Institute • Jan 2010 – Mar 2010 I was on a three months internship where my work involved • Writing imprest warrants • Filing of documents • Updating tax reports • Preparing payment vouchers E D U C AT I O N Bachelor of Commerce Kabarak University • Jan 2008 – Nov 2011 I graduated with Second class honors upper division. My specialty was finance. SKILLS Accounting IT-systems, CRM systems, Customer support, Spreadsheet preparation and editing (Microsoft Excel), Cash management, Budgeting, Financial planning, Office administration, Microsoft Office tools: Word, Excel, Outlook, CSS, HTML, Social media marketing (Facebook, Twitter, etc.), Tax management Invoicing, Bookkeeping, Verbal communication, Interpersonal relationships building, File management and cloud data back-up, Written communication, Word processing and office software Video conferencing (webinar moderation), Order handling, Email correspondence. L AN G U AG E S Swahili Spoken: Native • Written: Native English Spoken: Fluent • Written: Fluent Italian Spoken: Basic • Written: Basic HO B B I E S Travelling Sports LINKS https://www.linkedin.com/in/isaac-kathae-34762a164/ REFERENCES Japheth Mutai Corporate Accounts Manager Craft Silicon Tel: - Email:- Brian Thau Medical officer, Murang’a District hospital Tel: - Email:- Hezron Musyoki Finance and Sales Coordinator, Toyotsu Automart Ltd Tel: - Email:-