Isaac Bawa

PROFILE

A team player, hard-working and proactive individual ladened with human building skills, focused and ready to instigate positive change for sustainable development.                                                     

OBJECTIVE

To work and grow in a reputable organization, renowned for its culture of excellence and best practices; where I will have the opportunity to use my cognition or acquired knowledge, technical initiative, and exposure to handle responsibilities projected towards achieving corporate goals: while I learn and acquire new skills through shared values, experiences, and teamwork.

WORK EXPERIENCE

Retail Operations Manager

**Eterna PLC                                                                             **

1.     Took over Eterna constitution road and was able to increase its sales from 2,000 liters daily to an average of 9-10 thousand liters.

1. Worked with and mentored a team of 16 staff, some of which are now station managers.
2. Cut the cost of delivery by sourcing products on the tarmac. This increased profits.
3. Controlled traffic within and outside the forecourt, hence making us accident-free for 2 years.

Retail Station Manager

**Rainoil Limited           **

     1. Streamed Rainoil Abak Road, Uyo, and was able to boost sales, from 900 liters daily when we commissioned to an average of 8 – 9,000 liters daily.

1. Employed and trained staff to learn best practices for working in customer care, their customer satisfaction helped us retain customers and gain new ones through word-of-mouth marketing by the old customers.
2. Reduced downtime due to electricity issues by servicing our generator on time and also always in the good books of our state electricity company to avoid power shutdown.
3. Made the supply chain seamless by having a good rapport with our depot reps, manager, and drivers. As a result, we never ran out of a product which may lead to a loss of customers because we had competitors around us. We became the number 1 service station on Abak road within months.

EDUCATION

BIRMINGHAM CITY UNIVERSITY, UK.                                                         2015 - 2016

MBA – International Masters of Business Administration

BOWEN UNIVERSITY IWO, NIGERIA.                                                            2009 - 2013

Bachelor of Science - Economics      

AHMADU BELLO UNIVERSITY, ZARIA                                                         2008 - 2009

Cisco Networking – Certified Cisco Network Associate (CCNA 1-4)

SKILLS______________________________________________________________________

1.    Participatory researching, Onboarding, Marketing, Coaching, Mentoring, Facilitation, Programme Planning, Management, Inventory management, Stock taking, Data analysis, Strategic planning, and Human capital development.

2.   Computer literate: MS word, Excel, and Powerpoint

3.   Fluent Communication in English and Hausa Languages.

TRAINING/SEMINARS

1.    Fundamentals of Retail Outlet Management                                                Aug. 2021

2.   Work Effectiveness, Productivity, and Etiquette                                         Oct. 2019

3.   Fire Safety and Emergency Preparedness                                                    Sept. 2017

PROJECT, DISSERTATION, AND THESIS

·        Isaac D.B; Akpabot S. (2016) Evaluating methods of optimizing clipper logistics Management.

           MBA Dissertation – Birmingham City University, Birmingham, United Kingdom.

·        Isaac D.B; Adebayo E. (2013) Economic impact of power outages in small and medium scale enterprises (SMEs) in Nigeria – A case study of Iwo local government Area.

B.Sc Project – Bowen University Iwo, Osun State, Nigeria.