WHAT I DO BEST
IRISH
NEPOMUCENO
ADMIN SUPPORT SPECIALIST
Data Entry
Troubleshooting
Internet Research
Calendar Management
Email Management
General Transcription
ACADEMIC HISTORY
Mindanao State University
Dean's Lister | 2005 - 2009
Bachelors of Science in Information Technology
TECH & CUSTOMER SUPPORT
WORK EXPERIENCE
PROFILE
2017
Esmond Engineering Resoureces • Administrative Staff
Encoding and updating company records.
I am a seasoned Administrative Support
Handles client calls and setting up appointments with
Specialist and an experienced Customer
and
Technical
Support
possible clients.
Representative
with excellent communication skills, both
written and oral. I am to provide my
2013
Teletech. Cebu • Customer Support Representative
employer with efficient, effective, and
Addressed customer service inquiries in a timely
satisfactory work.
fashion and achieved a customer satisfaction rating of
98%.
CONTACT INFO.
Phone
-
Mobile
-
Email
-
Address
Polomolok, South Cotabato, PH
2009
Convergy's, Cebu • Technical Support Representative
Resolves
SKILLS
General Transcription
Troubleshooting
facebook.com/rishyneps
Calendar Management
twitter.com/rishyneps
Data Entry
instagram.com/rishyneps
Email Management
linkedin.com/n/rishyneps
average
resolution rate.
Internet Research
SOCIAL MEDIA
an
of
300
inquiries
with
97%