Irish Nepomuceno

SERVICES OFFER:

ADMINISTRATIVE ASSISTANT

• Data Entry in Microsoft Office or Google Docs

• Project Management

• General Transcription

• Email Management

• Calendar Management

• Making reports

• Answer inquiries and Messages on All Channel & Profiles

• Content Writing

• Lead Generation

• Youtube Optimization

• Email Marketing

• Internet Research

• Facebook Ads

• Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, YouTube)

• Manage and oversee Social Media Accounts

• Uploading Videos to other Video Sharing Sites / Social Media

CUSTOMER SERVICE AND TECHNICAL SUPPORT

• Inbound and outbound phone calls

• Submit service requests

• Troubleshooting

• Maintain database

• Log calls

• Respond to help requests via call, chat or e-mail

I have Bachelors Degree in Information Technology where I acquired my technical skills. I was a Customer Support and a Technical Support Representative for 7 years and an Administrative Staff for 3 years. I can definitely provide you a job delivered on time with quality and commitment and an output that gives businesses profit and retentive customer satisfaction.

I am very dedicated and passionate in everything that I do. I'm very keen on details and organized in all the tasks that I work on and will do. I assure you that I will help you with your task on time with quality work and client satisfaction.

You can also check my portfolio here: https://bit.ly/3k69iIg

Please feel free to contact me so we can talk about work and discuss all the details.