Irish Joy Bermas

IRISH JOY B. BERMAS Online ESL Tutor/ Virtual Assistant WORK EXPERIENCE Virtual Assistant MEDIA SIMPLIFIED AUGUST 28, 2020 - PRESENT -Cold-calling/appointment setting for Healthcare, roofing and Mortgage ONLINE ESL TUTOR PERSONAL BACKGROUND Almost 7 years of experience with a strong Customer Service, Web Research and Data Entry. Currently, Online English Tutor and Virtual Assistant. A flexible professional who enjoys learning new skills and quickly adapts to organizational changes. Passionate, creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Utilizing best and full potential as well as dedication for the purpose of contributing to the betterment of the company. Can work with minimal supervision. ACHIEVEMENTS - Manager's choice award for consistently putting the Client first - Helped company achieved 100% Customer Service level Agreement GET IN TOUCH WITH ME Cell:- Email:-Skype Name: live:.cid.aa6c3ea960c084de LinkedIn : https://www.linkedin.com/in/irish-joybermas- Fiverr :https://www.fiverr.com/irishjoy_b3? public_mode=true ENGOO TUTORS I AUGUST 29, 2020-PRESENT Teach International students and help them with grammar learning and improve their communication skills using the English language Be able to assist individuals who will take up CET, IELTS and TOEFL through speaking tests and lessons for simulation and practice. Acadsoc Online English Teaching LTD. | Oct.2019 - AUGUST 23, 2020 Provide instruction on reading, writing and speaking to students (kids, teenagers, adults and professionals mostly Chinese) whose native language is not English. Developing educational content such as notes and worksheets. Managing interpersonal dynamics to ensure that the class is conducive for learning Be able to assist individuals who will take up CET, IELTS and TOEFL through speaking tests and lessons for simulation and practice Finance and Business Admin Analyst CROSSMARK INC. | June 2014 - October 2019 -Order Management-processing order inquiries via phone and emails -Validation of Pricing and Promotion and other order Discrepancies either system check or raise to sales team to validate -Tracking of orders-Responding to any type of request in relation to order processing, status etc (from order placement to invoicing) PREVIOUS EDUCATION Bicol University Bachelor of Science in Management - PR staff, Unibe-Bicol University's School paper - Treasurer, Junior Class Organization Tabaco National High School Third Honors (First year), graduated in 2008