Irene Zalavarria

I’m Irene Zalavarria, a reliable and detail-oriented virtual professional with over 13 years of remote work experience in administrative support, data entry, reporting, and quality assurance. I’ve worked with clients and companies across Australia, the U.S., and Europe, consistently delivering accurate and high-quality results in deadline-driven environments.

Most recently, I served as a Team Lead at Human Experience, an Australia-based company where I oversaw mystery shopping operations. I managed end-to-end processes—from allocating tasks and reviewing reports to creating SOPs and training new QA staff. I maintained and customized reporting templates and dashboards using Google Sheets, Excel, Formstack, and Knack, ensuring data was correctly mapped and reports were client-ready with minimal manual intervention.

I also exported monthly group reports in XLS format, and took extra care to review formatting and data integrity after export, reducing errors and saving valuable turnaround time. Each report was tailored to specific client requirements, and I built variations of dashboards to match their preferred views and metrics.

In addition to reporting and data, I supported content creation using Canva and basic video editing via DaVinci Resolvefor social media and client-facing materials.

While I haven’t used CRM platforms like Zoho or HubSpot yet, I’m confident in my ability to adapt quickly. I’ve worked with structured systems that closely mirror CRM workflows—tracking assignments, managing client data, and keeping operations running smoothly. I’m tech-savvy, proactive, and committed to delivering work that supports both business goals and client expectations.

My strengths include data accuracy, process improvement, clear communication, and independent problem-solving. I take pride in being consistent, organized, and dependable—qualities that are essential in any remote setup.

I’m currently expanding into the data analysis field, with the goal of combining my operational experience with stronger insight-based support.

On Hubstaff Talent, I’m looking for long-term or project-based remote roles where I can apply my experience in admin, reporting, data entry, and workflow coordination—and where I can grow alongside clients who value trust, efficiency, and results.