Ira Rahmawati

I'm here to assist you with a little bit of everything :) 

I have 4 years of experience working in a customer service/virtual assistance field in an Australian Personalised Jewellery and an Outreach company and have an amazing learning process to gain new skills. I have a high dedication to fulfill client requirements and to deliver amazing results with outstanding work ethic. 

Integrity is my number one motto and I also love to learn new things. I continually enhance my skills by taking online courses and I’m open to learn or try new things especially if it will add more benefit to your business. I creatively problem solves, decides on strategies, and executes to deliver outstanding results that go above and beyond the instructions, independently identifies areas for improvement in the business, and anticipates and tackles issues before they come up

Skills/Services offered but not limited to:

▪ Leadership Skill

▪ Good attention to details | Analytical Skill 

▪ Good Listener

▪ Digitally savvy and a tech enthusiast | willing to try and learn new platforms

▪ Fast learner

▪ Goal oriented

▪ Well organised

▪ Project Management

▪ Create Training Materials (Trainual)

▪ Product Quality Assurance

▪ Customer service quality Assurance

▪ Webinar Facilitator (Zoom)

▪ Technical Support

▪ Customer Relation

▪ Chat Support (Many Chat | Zendesk | Facebook Messenger | TTMessenger | Xlite | Instagram | FB Business | Slack | Skype | LinkedIn)

▪ Email Support 

▪ Subject matter Expert

▪ E-Commerce Shopify | BigCommerce 

▪ Shopify Listing

▪ OrderDesk

▪ Audio/Video Editing (MOVAVI)

▪ Data Entry

▪ Web Research

▪ Copy Editing Articles for sponsored post (DeepL | Grammarly | Copyscape)

▪ Graphic Design | Flyers | General | Cards | Business cards (Canva)

▪ File and Documentation Management (Google Suite | DropBox | Google Calendar | Typeform | Woofo) 

▪ Managing database

I’m looking for a new opportunity to build a strong relationship with clients and if you think I would be a good fit, feel free to message me and I can’t wait to be a good contribution to your Business :)