I'm a passionate and experienced Customer Support Specialist with additional skills in Lead Generation, Project Management, Appointment Scheduling, Sales & Email Management. I have hands on experience using top industrial tools to generate quality leads, manage CRM system and also deliver exceptional customer service. I specialize in helping businesses build a stronger relationships with their customer. I'm currently working as a Lead generation expert at GAO Tek Inc. Alongside this I also serve as a couch at Digital Witch Support Community , where I train students on how to make use of different software, Project management platforms, appointment scheduling tools and CRM Tools. I take pride in my critical thinking, data accuracy and problem solving skills. I'm proactive, detail oriented and I always ensure that customers are heard and valued and also, task are delivered before the deadline.