Ingrid Kingsly

Ingrid Kingsly

$6/hr
Virtual Assistant | Customer Support & Sales
Reply rate:
63.16%
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

Hi there! I’m Ingrid Kingsly, a dedicated Virtual Assistant who helps busy professionals stay organized, productive, and stress-free. With over five years of experience, I specialize in administrative support, personal assistance, and customer service, making sure your daily tasks run smoothly so you can focus on what truly matters.

✨ How I Can Help You:

✔ Inbox & Calendar Management – No more overflowing emails or missed appointments. I’ll keep your schedule organized and running like clockwork.

✔ Personal Assistance – Need help booking travel, planning events, or managing personal errands? I’ve got you covered.

✔ Customer & Client Support – I’ll handle emails, calls, and inquiries professionally to keep your clients happy.

✔ Task & Project Management – Keeping projects on track with ClickUp, Asana, Monday.com, and HubSpot.

✔ Lead Generation & CRM Management – Identifying and following up with potential clients using Salesforce, Zoho, and HubSpot.

✔ File & Document Organization – Ensuring your important files are easy to access and well-structured.

✓Property management —I efficiently manage leases, tenants, maintenance, and finances to ensure smooth property operations and maximize satisfaction.

? Why Work With Me?

✅ I Keep You Organized – From your inbox to your schedule, I handle the details so you don’t have to.

✅ Great Communication & Reliability – You’ll always be in the loop with clear updates on tasks.

✅ Tech-Savvy & Resourceful – I quickly adapt to new tools and processes to make your work easier.

✅ Discreet & Trustworthy – I handle sensitive information with professionalism and care.

?️ Skills I Bring to the Table:

Virtual Assistance & Admin Support

Calendar & Email Management

Appointment Scheduling & Travel Planning

CRM & Lead Management

Customer Service & Client Relations

Data Entry & Document Organization

Social Media & Email Management

Email marketing

Spreadsheet Maintenance and Database Management

Appointment setting

customer support

Email, phone, and chat support

? Tools I Use:

CRM & Project Management: Salesforce, Zoho, HubSpot, ClickUp, Asana, Monday.com

Communication & Collaboration: Slack, Zoom, Microsoft Teams, Google Workspace,Mojo dialer, Open phone

Lead Generation & Marketing: Apollo.io, LinkedIn Sales Navigator, Mailchimp, Klaviyo

Helpdesk & Customer Support: Zendesk, Freshdesk

Productivity Tools: Microsoft Office, Google Docs, Notion

Calendar management: Acuity Scheduling, Calendly.

Property management tools: Appfolio,Buildium,Tenant Cloud,RentRedi.

? Some Wins I’m Proud Of:

✔ Helped clients streamline operations, saving them hours of work each week.

✔ Reduced email overload and improved response times, keeping businesses running smoothly.

✔ Boosted lead conversion rates by managing CRM systems effectively.

✔ Maintained a 95%+ client satisfaction rate through proactive and reliable support.

Let’s make your workday easier! Send me a message, and let’s chat about how I can support your busines

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