Inemesit Akpan

I am a virtual assistant and customer support rep, with hands-on experience in interfacing with customers to answer their questions, sort any issues they might have with using company products and/or services and generally ensure a great customer experience.

I help and support clients in creating and managing schedules, sending/responding to emails, making/taking calls, scheduling appointments, making travel arrangements and managing social media accounts.

I also write and edit copy for social media, ad campaigns and websites. I'm experienced in working on Content Management Systems, where I source, edit, summarize and publish content on blogs, social media and mobile apps.