Imrane Attaf

IMRANE ATTAF PROFILE Results-driven sales and customer service professional with experience in high-pressure call center environments. Fluent in English and French, quick to learn, and highly adaptable. Recognized for exceptional early performance, including generating £2,000 revenue in the first two weeks of CONTACT DETAILS a sales campaign and achieving rapid lead generation in inbound calls. Skilled at problem-solving, client communication, and maintaining highquality CRM records. Ready to bring a customer-focused approach to any --Agadir, Morocco sales or support role. PROFESSIONAL EXPERIENCE UKAU Holding – Agadir, Morocco June 2025 – September 2025 Inbound RTA Sales Advisor EDUCATION Completed 2 weeks intensive training (traffic/liability basics) and roleplays before live calls. 2018 - 2021 AL FATH HIGH SCHOOL Baccalaureate Diploma (French Option) Handled inbound US calls (NY, NJ, CT), advising on repairs, OEM parts, lifetime warranty and free rentals. Assessed accident liability from client descriptions and recommended appropriate services. Produced 5 qualified leads and 2 sales in first 6 working days; made 3 leads in one day on final shift. Built quick rapport and flexible communication styles for high-stress SKILLS Customer Service & Sales Communication Skills situations. Primo365 - Agadir, Morocco January 2025 - May 2025 Outbound Sales Advisor Teamwork Made outbound calls to UK customers, closed sales, collected banking Sense of Adaptation details and updated CRM. Problem Solving Social Media Knowledge Transferred verified clients directly to payment/verification teams. Ranked top seller during probation, surpassing experienced agents. Generated £2,000 revenue in first two weeks and consistently exceeded conversion KPIs. TECHNICAL SKILLS LANGUAGES Arab:Native language Microsoft Word: Excellent English:Fluent Power point: Very good French:Alright CRM & Call Center Tools ADDITIONAL INFORMATION Available immediately. Motivated with a readiness to work remotely and contribute effectively.