Imrane Attaf

I am a Customer Service and Sales professional with 2+ years of experience working in high-pressure call center environments and remote setups.

Professional Experience:

UKAU Holding – Agadir, Morocco (June 2025 – September 2025)

• Inbound RTA Sales Advisor: Handled inbound US calls, assessed accident liability, recommended services, and generated 5 qualified leads and 2 sales within the first 6 days. Built strong rapport with clients in high-stress situations.

Primo365 – Agadir, Morocco (January 2025 – May 2025)

• Outbound Sales Advisor: Made outbound calls to UK clients, closed sales, collected banking details, and updated CRM. Generated £2,000 revenue in first 2 weeks and consistently exceeded conversion KPIs.

Skills & Services Offered:

• Inbound & Outbound Sales
• Lead Generation & Customer Acquisition
• CRM Management (record keeping, client follow-ups)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Social Media Communication & Customer Engagement

I am available immediately for remote work and ready to deliver professional customer support, sales services, and virtual assistance.