Imaobong Okeke

I am a trained virtual assistant and customer service personnel with at least 4 years experience. I have led a team of five members to three major and successful projects and a few other minor projects. I am passionate about customer's satisfaction. I do not just meet my customers' expectations but also provide support in a timely, friendly, and pleasant manner which has brought trust, growth and has increased the company's sales to 35 percentage. I have handled and responded to more than 1,000 customer's accounts and calls. I am an active listener, an effective communicator and resolves complaint with empathy and positivity. I set both personal and cooperate goals and tr reaching them within specific time. I always maintain a positive attitude. I am a team player and a people's person. I respond to customers' inquiries, and also provide excellent and quality customer service by patiently listening and communicating the company's products and services.