Ilavbare Adeola Victoria

I am a detailed oriented and tech savvy Virtual Assistant with over 10 years of combined experience in customer service, operations support, sales assistance, and nonprofit coordination. Proficient in managing remote workflows, improving efficiency, and delivering exceptional customer experiences. Strong communicator across phone, chat, and video; excellent organizational skills; highly motivated and reliable.

In my previous roles, I supported multiple clients with customer communications (chat, email, calls), scheduling, and general administrative tasks using Asana.

I maintained and updated CRM systems; manage leads, quotes, and booking entries.

I developed and maintain Standard Operating Procedures (SOPs) and organized digital filing systems for consistency and better workflow.

I assisted in hiring efforts: screened candidates, set up interviews, and managed onboarding paperwork.

I generated reports, handled data entry, updated spreadsheets, and ensured tasks were completed accurately and on time.

Additionally, I developed and managed website using low-code or no code platform like Bolt, designed UI/UX interface using Figma, designed logos using Canva and managed social media accounts(Facebook, Instagram TikTok) and run social media ads using Google ads, Facebook business suite, etc.