Ijhra Perez

IJHRA PEREZ Customer Care Specialist Highly- qualified and motivated, I see to it that my service is always at its best quality and my client's satisfaction is my top priority. Impeccable work ethics coupled with compassion set me apart from the rest. Contact Phone - Email Experience Oct 15, 2018 - Aug 24, 2022 Water Dragon Inc. l RCBC Plaza, Makati City Executive Assistant - Managing schedules of the CEO Keeping files organized Setting appointments and meetings Preparing presentations for meetings Making reservations & responding to emails Overseeing ongoing projects and transactions Organizing events like book and music album launches Producing music and arts festivals Address 1135 Tanay Street, Barangay Valenzuela, Makati, Philippines Education 2001 - 2005 Jun 26, 2017 - Oct 15, 2018 BA in Mass Communications JP English l Commonwealth, Quezon City La Consolacion College Manila Online ESL Teacher Teaching Japanese students English online Delivering lessons through Skype and other platforms Boosting students' confidence in conversing Giving corrections to students' pronunciation, sentence construction, & grammar Enriching students' vocabulary Submitting lesson memos and sound files on time 1995 - 1999 Secondary Education University of Santo Tomas Expertise Excellent Oral & Written English Basic Adobe Premiere Pro Skills Jan 3, 2010 - Jun 15, 2017 Coco Aroma Restobar and Cottages l Puerto Galera, Oriental Mindoro Manager Overseeing daily operations Ensuring customer satisfaction during their stay Managing bookings and reservations through calls, messages, & social media platforms Making sure the facilities are up to standard Supervising employees Handling customer complaints and inquiries Basic Microsoft Office Skills Basic Canva & Wordpress Skills TESOL & TEYL Certified EPT C2 Proficient Level Seminars References VA Social Media Marketing Course Christie Bella Camat Kim Anderson E- Commerce Course Senior Supervisor, JP English Senior Supervisor, JP English Phone: - Phone: -