IJHRA PEREZ
Customer Care Specialist
Highly- qualified and motivated, I see to it that my service is always at its best
quality and my client's satisfaction is my top priority. Impeccable work ethics
coupled with compassion set me apart from the rest.
Contact
Phone
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Email
Experience
Oct 15, 2018 - Aug 24, 2022
Water Dragon Inc. l RCBC Plaza, Makati City
Executive Assistant
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Managing schedules of the CEO
Keeping files organized
Setting appointments and meetings
Preparing presentations for meetings
Making reservations & responding to emails
Overseeing ongoing projects and transactions
Organizing events like book and music album launches
Producing music and arts festivals
Address
1135 Tanay Street, Barangay
Valenzuela, Makati, Philippines
Education
2001 - 2005
Jun 26, 2017 - Oct 15, 2018
BA in Mass Communications
JP English l Commonwealth, Quezon City
La Consolacion College Manila
Online ESL Teacher
Teaching Japanese students English online
Delivering lessons through Skype and other platforms
Boosting students' confidence in conversing
Giving corrections to students' pronunciation, sentence construction, &
grammar
Enriching students' vocabulary
Submitting lesson memos and sound files on time
1995 - 1999
Secondary Education
University of Santo Tomas
Expertise
Excellent Oral & Written English
Basic Adobe Premiere Pro Skills
Jan 3, 2010 - Jun 15, 2017
Coco Aroma Restobar and Cottages l Puerto Galera, Oriental Mindoro
Manager
Overseeing daily operations
Ensuring customer satisfaction during their stay
Managing bookings and reservations through calls, messages, & social
media platforms
Making sure the facilities are up to standard
Supervising employees
Handling customer complaints and inquiries
Basic Microsoft Office Skills
Basic Canva & Wordpress Skills
TESOL & TEYL Certified
EPT C2 Proficient Level
Seminars
References
VA Social Media Marketing Course
Christie Bella Camat
Kim Anderson
E- Commerce Course
Senior Supervisor, JP English
Senior Supervisor, JP English
Phone:
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Phone:
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