Ijeoma Umejiaku

IJEOMA UMEJIAKU EXECUTIVE SUMMARY Highly organized and tech-savvy Real Estate Executive Assistant with extensive experience supporting high-volume brokerages, managing complex workflows, and enhancing client communication across CRM platforms including Follow Up Boss, BrokerBay, and GeoWarehouse. Strong ability to maintain 95%+ accuracy, streamline operations, and deliver exceptional administrative support. PROFESSIONAL EXPERIENCE Real Estate Executive Assistant | Faris Team Real Estate Brokerage — Canada (Remote) Oct 2025 – Present • Lead Feedback Texting Initiative for 300+ listings with 75%+ response rate. • Track showings via Google Sheets, manage multi-step follow-ups via FUB. • Enter feedback into BrokerBay and notify Sales Partners. • Verified 8,000+ past client addresses using GeoWarehouse. • Collaborate with Client Connection Team to avoid duplicate communications. Executive Assistant | MartPaul Nig. Enterprises — Abuja Jan 2024 – Apr 2025 • Managed executive calendars, schedules, and reports. • Coordinated meetings and ensured task follow■up accuracy. • Reduced scheduling conflicts by 20%. Real Estate Virtual Assistant | Peak View Properties — New York (Remote) Aug 2023 – Jan 2024 • Managed 1,000+ leads in FUB and Podio. • Updated 200+ property listings on Zillow/MLS. • Generated 500+ qualified leads via research/skip tracing. Administrative VA (Intern) | Bullion Marketing Agency — Lagos Jul 2023 – Aug 2023 • Managed email, scheduling, and data entry. • Supported documentation and research tasks. EDUCATION • B.Sc. Mass Communication – Nnamdi Azikiwe University • Diploma in Word Processing & Desktop Publishing – C & Y Computer School • Certificate in IT Support & Virtual Assistance – Digital Witch IT Academy CORE SKILLS • Follow Up Boss (FUB), BrokerBay, GeoWarehouse • CRM Management & Data Accuracy • Google Workspace & MS Office • Lead Management & Client Communication • Asana, Slack, Trello, Notion KEY ACHIEVEMENTS • Reviewed 8,000+ past client records (Faris Team). • Achieved 75%+ feedback response rate. • Managed 1,000+ leads & generated 500+ leads. • Maintained 95–98% CRM accuracy.