Ijeoma Charity Ezenwa

IJEOMA EZENWA Showcases Her PORTFOLIO As a CUSTOMER SUPPORT SPECIALIST INTRODUCTION An empathetic and dedicated customer support agent professional with over 2 years of experience in the industry. Knowledgeable range of systems, including Freshdesk, Intercom and Hubspot..Focusing on building strong relationships and providing solutions that meet the needs of individual customers. Am also skilled at understanding the needs of each customer and finding creative solutions that meet those needs.Skilled at resolving customer issues and providing excellent service..Has a passion for delivering excellent excellent customer service and always willing to go extra mile to ensure customer satisfaction.Has a talent for putting customers at ease and making them feel like they are in good hands Kindly slide through my work samples CONTACTS CREATED WITH HUBSPOT USING EMAIL SUPORT TO RESOLVE TICKET ON HUBSPOT HUBSPOT BASED KNOWLEDG ARTICLES FRESHDESK INTERFACE CONTACTS CREATED USING FRESHDESK AUTOMATED EMAILS USING FRESHDFESK TICKET SOLVED THROUGH LIVE CHAT USING FRESHDESK CONCLUSION I am a dedicated and skilled customer support specialist and my portfolio demostrates my ability to provide excellent customer service.I am passionate and committed in gioing above and beyond to meet my customers need.I am open to working with you and you will be marvel at my capabilities.