Ijeoma Charity Ezenwa

Did you know that 81% of customers are willing to pay more for a better customer experience? Are your irate customers too hard for you to handle? Are your customers' loyalty dropping drastically ? If you affirm to all these then you have not to worry because am all here for you.

My name is Ijeoma, an empathetic and attentive Customer Support Specialist with over 3 years of experience with excellent communication skills who supports her customers via Phone , Live Chat and Email.. I have a natural ability to listen and understand my customers' needs , always patient and sympathetic while handling a customers' concern. I am delighted to providing the best possible services to my customers and I take pride in helping them solve their problems.

📌These are some of the tools I can navigate as a Customer Support Specialist;💎Freshdesk💎Slack💎Google suites💎Intercom

I believe that these tools are important in providing excellent customer service and am always available to learn and master new tools when they become available.

I look forward to interviewing with your company