IHUOMA IJIOMA
--| LinkedIn
Owerri, Nigeria
PROFESSIONAL SUMMARY
Result-driven Programme Analyst with a background in statistics, proficient in data
analytics, technical/customer support, project management, process improvement, report
writing, stakeholder communication, and administration. Possesses strong attention to
detail and problem-solving abilities, with a professional goal of leveraging these skills
to generate insights that support business objectives and strategic decision-making.
SKILLS
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Data Analytics
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Administration
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Project Management
Report Writing
Technical/Customer Support
CRMs
Google Workspace
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Appointment Setting
Microsoft Suite
Email Management
Virtual Assistant
Lead Generation
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WORK HISTORY
Oct/2018 - Present Senior Programme Analyst
Alvan Ikoku Federal University of Education, Owerri
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Develop program evaluation framework and strategies to collect user feedback,
enhancing impact by 70%.
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Monitor and enforce compliance with policies, guidelines and framework for
academic service excellence.
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Lead annual Institutional Statistical Report writing, analyzing data and identifying
trends using Microsoft Excel and Tableau.
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Respond to stakeholders concerns and inquiries, integrating feedback into quality
assurance process, while providing both technical and non-technical support to
ensure user satisfaction.
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Collaborate on project design for new academic programs and accreditation
process, achieving a 20% increase in enrollment and a 100% compliance rating.
Feb/2012 - Sept/2018 Statistician/Data Analyst
Alvan Ikoku Federal University of Education, Owerri
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Analyzed data, identified trends and generated reports resulting in a 70% increase
in students retention.
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Enhanced report clarity and accessibility for stakeholders, reducing review time by
50% using visualizations.
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Designed a new system, reducing manual data entry errors by 90% enabling precise
analysis.
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Provided administrative support to Academic Planning, Quality Assurance, and
Business committees by efficiently scheduling meetings, managing files, and
handling emails to ensure smooth operations.
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Managed venue logistics for annual ceremony, ensuring a successful event attended
by over 1000 guests.
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Conducted engaging training sessions to improve data literacy.
ACHIEVEMENT
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-Debt Recovery: Collaborated with account officers, providing data support to
successfully recover outstanding fee debts totaling over 5 million naira.
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-Provided statistical support as an integral member of the team that pioneered the
development of the first Institutional Strategic Plan, resulting in a 30% increase in
funding.
EDUCATION
2010
Postgraduate Diploma: Statistics
University of Port Harcourt
2005
Bachelor of Science: Mathematics & Statistics
University of Port Harcourt
TRAINING AND CERTIFICATIONS
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Google Data Analytics Professional Certificate- Coursera
● Python Foundations for Data Analytics-Maven Analytics
● Data Analytics Essentials -Cisco
● Python Essential I -Cisco
