Ihuoma Ijioma

I specialize in turning data into actionable insights, streamlining administrative processes, and delivering exceptional customer service. With a background in data analytics and administration, I’ve helped teams boost efficiency and productivity by up to 30%.

Key skills include:

• Data Analysis: Using Excel and Tableau to clean, analyze, and visualize data for informed decision-making.
• Customer Support: Managing customer interactions through CRM tools, achieving a 95% first-contact resolution rate.
• Project Management: Coordinating teams and tasks using Asana, Monday.com, and Trello to ensure timely project completion.
• Administrative Support: Managing calendars, inboxes, research, meeting coordination, and travel planning for seamless operations.

If you're seeking someone to streamline your workflows, enhance productivity, and support your business goals, let’s connect. I’m eager to contribute to your success.