Ihsan

I am an Experienced role name is Customer Support Agent with my actual work experience is 2 years of professional experience at Company name is Lets Outsource SMC Private Limited).

During my time there, I worked on different online projects where I provided Email, Live Chat, and Phone Support to customers. I handled customer inquiries, resolved complaints, and ensured that every customer received a clear, polite, and helpful response.

I have experience in:

• Responding to customer emails in a professional manner
• Managing live chat conversations and assisting customers in real time
• Handling phone support with patience and good communication skills
• Solving customer issues and improving their overall experience

I believe that good customer support is about understanding the customer’s problem, listening carefully, and providing the right solution with respect and clarity.

I am reliable, a quick learner, and committed to delivering high-quality support. I am looking for a long-term remote opportunity where I can contribute my skills and continue to grow professionally.

My portfolio link:

https://drive.google.com/drive/folders/1ydEpglObhjKzGlc7UappYzE3U0FB1eqp