Iheanyi Joy

Highly Skilled and detail-oriented Customer Service Virtual Assistant with proven track record of delivering exceptional support through visual communication tools and platforms like, Zendesk, Freshdesk, Hubspot, Intercom, Zoom, Google meet, Classin]. Adept at providing real-time assistance via live chat, video calls, and screen-sharing technologies, ensuring customer satisfaction and seamless resolution of inquiries. Combines strong interpersonal communication skills to support a wide range of customer needs. Demostrates professionalism, patience and problem-solving abilities in a fast-paced customer focused environments. committed to enhancing the customer experience through clear guidiance, emphathetic service and efficient follow-through.