I am an IT professional with more than 18 years of experience in Cloud, Hybrid, and on-premises-based environments in Telecom, Banking, IT Operations, and Managed services domains.
Experienced in architecture, design, implementation, and improvement of ITSM solutions based on ITIL v.3.. Experienced in data collection, management, audit, archiving, and reporting.
Specialties: Microsoft Azure, Linux, Microsoft Dynamics AX2012/D365, Incident management, ITIL strong knowledge of Telecom domain, Customer and Quality orientation.