Ifeoma Merit

Customer Service & Virtual Assistant Professional

With over five years of experience in customer support, I specialize in providing exceptional service through platforms like HubSpot, Freshdesk, and Zendesk. As a former Customer Service Representative at Gambia Telecommunication Company, I handled customer inquiries, resolved issues efficiently, and maintained high satisfaction ratings. Additionally, my four years as an Airbnb host have enhanced my communication, organization, and problem-solving skills. I am detail-oriented, tech-savvy, and dedicated to delivering seamless virtual assistance and customer support.